1. Answer and identify
The assistant clearly explains that it is an automated receptionist, then gives callers a professional and helpful first response when your team is unavailable.
AI receptionist for UK small business
Never lose a customer because you missed their call.
When you are on a job, with a customer, or simply busy, an AI Receptionist gives every caller a clear first response, captures the opportunity, and sends the details straight to your team.
A missed call should not mean a missed job
Every missed call becomes a captured opportunity.
2. Capture what matters
It gathers caller details, understands why they are calling, asks your approved qualification questions, and flags urgency where appropriate.
3. Notify your team
You receive a concise, useful summary by your preferred channel, so you can call back prepared, prioritise the right work, and follow up quickly.
4. Improve over time
Add approved FAQs, appointment requests, confirmations, calendars, CRM records, and follow-up only where they genuinely make the service better.
Predictable monthly pricing
Choose the level of help your phone line needs.
Clear monthly plans for a reliable customer experience. Each plan includes an agreed monthly call allowance; we will recommend the right level after understanding your call volume.
£99 per month
For businesses that want every missed call acknowledged and captured.
- Answers missed calls
- Gathers caller details
- Sends concise call summaries
£149 per month
For a helpful first line of response that can support everyday enquiries.
- Everything in Starter
- Approved FAQs and qualification
- Appointment requests
- Confirmation messages
£249 per month
For businesses ready to connect calls with the systems that drive follow-up.
- Everything in Business
- CRM and calendar connection
- Automated follow-up
- Practical call analytics
One-off setup is typically £199–£499, depending on call flows, approved knowledge, integrations, and testing. Pilot places may be available for a small number of local businesses.
Built for call-led local businesses
Useful where the owner cannot always stop work to answer.
Trades and emergency services
For plumbers, heating engineers, electricians, locksmiths, roofers, drainage teams, and other businesses where a fast call-back can win the work.
Local service businesses
For garages, estate agents, clinics, property services, and businesses where customers still prefer to call before they book.
Clear boundaries and hand-offs
The service only answers approved questions, identifies itself clearly, and follows agreed escalation rules for urgent, sensitive, or out-of-scope calls.
A sensible way to start
Start with the calls that are most often missed or most time-consuming.
1. Map the call journey
We identify the types of calls you receive, the information callers need, the questions worth automating, and the moments that should always reach your team.
2. Build and test the assistant
We configure a clear, on-brand call experience, test typical and edge-case calls, and agree the escalation and notification rules.
3. Improve from real calls
Review summaries and outcomes, refine the knowledge and call flows, and add integrations only where they create useful capacity or a better experience.
Looking for pilot businesses
Let’s make missed calls easier to turn into customers.
Tell us about the calls you receive, what is getting missed, and what a great hand-off would look like. We are inviting a small number of UK local businesses to trial the service.